La entrega es GRATUITA/30 días de garantía de devolución del dinero/+500 clientes satisfechos

FAQ

FAQ

Our products are usually shipped within 2 - 5 business days. For specific sizes, delivery time can be 9 to 12 business days. In most cases, it is possible to be delivered faster than the estimated delivery time.

The cost of delivery is 17€. Please note that deliveries are only made to your private address.

You can buy all our products online or in our warehouse.
or in our warehouse. If we do not have your product in stock in our warehouse, it will take a few days for you to receive it in our store.

No, our products must be assembled by the customers. For all our standard models, you will receive a manual for the assembly, you can also watch the explanatory videos to facilitate the assembly.

We invite you to use the "contact us" page or directly to the following email address: info@wypkers.com. We commit ourselves to answer you within 24 to 48 hours from Monday to Saturday.

Yes, as a proof, we accept payments via Visa, Mastercard and Paypal, these world leaders would never let us continue our store if we had a high rate of dissatisfied customers.

Yes, you have 12 hours from the moment your order has been paid. Just send us an email. We will cancel your order and issue a full refund.

Absolutely, if your item is broken, make a video or pictures and send them to us. Your item will be 100% refunded within 7 days of delivery.

Your post office is responsible for the delivery of the package as soon as it arrives in your country. If they have not succeeded in delivering the package to your home, they will leave a delivery notice. We advise you to track the package with the tracking number provided and retrieve it if necessary. Please note that if the delivery failed because you entered an incorrect address, we will not be able to refund you. 

SERVICIO DE ATENCIÓN AL CLIENTE 24/7
SEGURIDAD EN LOS PAGOS
ENTREGA GRATUITA
SATISFECHO O LE DEVOLVEMOS EL DINERO